How to Contact Phone Call Center : Website1

How To Contact Permata Bank Call Center Is Surprisingly Easy

How to contact the permata bank call center is not as difficult as it seems. Some people find this difficult because they don’t know how. In fact, if how to contact this call center is known, the person must be aware that the method is very easy. When contacting the call center, customers should be greatly assisted.

This is because, the call center response is very fast to solve various types of problems. It is not appropriate not to be contacted when confused in banking matters. This is because, the problem will not be fully solved even if you have learned from many articles. This is because, the information is invalid.

It will be easier to contact the permata bank call center directly. This is because, the question is answered directly by CS. Therefore, make sure you know how to contact cs.

Website

How to Contact Phone Call Center

The first way to contact the call center is obviously by phone. The bank’s own gem shares its services for various contacts. The first service provided is called PermataTel. This is the most common type of service that can be used by all. PermataTel itself is available on two contacts.

The first contact is for domestic needs while the second contact is for foreign needs. For the first contact, you can contact him at 1500-111. As for the second you, you can contact him at +6221-1500-111. You can contact the permata bank call center at any time.

This is because, cs both services are both available for 24 hours. In fact, the availability of cs for 24 hours is not just for pertamatel service. Other services such as priority banking and preferred banking are also available for 24 hours. However, the contact between the two is obviously different from that of PermataTel.

For priority banking, you can contact him at 1500-100. The number is for domestic purposes. Meanwhile, if you are abroad, you must call +6221-1500-100. Priority banking itself is not available to the general public. Its services are intended only for priority customers.

This limited service is also owned by preffered banking jeins. This is a high-end service that can only be used by premium customers. There are also two types of numbers depending on the location of the customer you contact. If you are in the country, customers can call 1500-110.

Meanwhile, when abroad, customers can contact +6221-1500-110. Although the service is available for 24 hours, there is a difference when contacting it during business hours and other hours. During working hours, the CS available amounts to more. This makes the phone very rarely delayed.

Contacting Call Centers Can Also BeWith Other Ways

In addition to the phone, you can also contact the permata bank call center through other ways. The first way is to take advantage of email. The official email address of the permata bank itself is care@permatabank.co.id. To contact him via email, first log in to your personal email address.

Then, create a new message and enter the address you want to go to. Do not forget to also enter the title of the complaint or of the question to be given. In the message field, enter the problem experienced in detail. Don’t forget to also enter in a personal contract ranging from full name to account number.

When you get an email from a consumer, the permata bank call center understands the meaning of the email as well as possible. In addition, it still requires a waiting time until CS gives the best answer. therefore, make sure that the questions given are made as detailed as possible. This method may make it easier for CS to understand complaints.

This obviously makes the message sent faster to reply. In addition to email, you can also contact the permata bank via social media. One of the most active social media gem bank is Twitter. Contacting him via twitter is not too difficult either.

First, prepare personal data and accounts as completely as possible. When you’re done, log in to your personal Twitter account. After logging in, search for the bank’s official gems account. The official account itself is @permatacare. Permata’s official call center account has features like other official twitter accounts.

When the account is found, you can contact in two ways. These methods include by means of a DM and mention. For questions that are privacy-in nature, you can use a DM because it is necessary to include some personal data such as when you get in touch via email. But for those in the nature of the question, mention it directly to the @permatacare.

Additional Information Related to Call Center

There are often some questions related to the permata bank’s call center. One of the most common questions is related to the costs of contacting a call center. Please note that there is a rate every time you call the number. Of course, rates are different when contacting home and abroad.

When contacted abroad, interlocal rates will be used. In the meantime, if you contact domestically, rates will vary depending on the SIM card used. In fact, contact via email and social media is a way that can be chosen when the customer does not have credit in stock.

With this, complaints can still be expressed even if it is not as fast as phone use. In fact, the bank’s own Gem call center is developing a technology called Voice ID. Some consumers complain about the verification of these data.

This is because, data verification takes a long time in order to consume a large amount of consumer credit. With the presence of the voice ID, the data verification is not actually done orally. However, the system will discover the voice of the party that makes the call.

With this discovery, the system will immediately know if the person calling this is you or not. But to use the voice id service, you must first register the voice. The registration of this vote is made through PermataTel which above explained that the telephone number is 1500-111.

Be sure to contact him when there is a problem

Do not contact the permata bank call center when there is a problem. Under some conditions, contact with the call centre becomes mandatory. One example is when your ATM card is swallowed or lost. if this happens, contact the call center directly to block the atm card.

If this block is not made, it may be that the atm is used by another party and the balance in it will be lost instantly. Blocking it using a call center may be the best prevention effort. In addition to blocking atm cards, you must also contact the call center if there are urgent conditions.

For example, ATMs often experience disruption even though it will make important payments. It is not right to wait for the ATM to recover because the time cannot be determined. It is better to contact the call center directly. This is because, the call center itself provides transfer and payment features of various services.

With the profit that is gained when contacting it, be sure to save the contacts of the bank’s gems on a personal mobile phone. This will be very useful if at any time you need to at once. This way, you no longer need to search for permata bank call center contacts when you need it.